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The Billing & Add-ons page is where you purchase extra credits and unlock premium features for your receptionist.
How to access this page: Click the RecepAI menu icon in the top-right corner of your admin panel, then select “Billing & Add-ons” from the dropdown menu. This page is not in the main sidebar navigation.
At the top-right corner, the “Check Credits” button takes you directly to the Analytics → Usage tab where you can see how many credits you have remaining.

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Call Credits

Purchase additional voice call capacity for your receptionist. Each package adds credits to your account immediately. Multiple package sizes are available — pick the one that fits your needs.
The “Most Popular” badge highlights the recommended package for most hotels.

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Chat Credits

Purchase additional text conversation capacity. Like call credits, these are added to your account immediately after purchase. Several package options are available at different price points.

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Extra Skills

Unlock premium capabilities for your receptionist. Each skill adds a new ability or removes a limitation.
SkillWhat It Does
Smart EyesYour receptionist can now see and read. Guests can share passport photos, room photos, menu screenshots, and any document for instant answers.
Custom AI AvatarA custom-designed avatar with voice clone — your receptionist gets a unique face and voice that matches your brand.
WhatsApp IntegrationConnect your receptionist to WhatsApp Business so guests can chat through their preferred messaging app.
Telegram IntegrationConnect your receptionist to Telegram for guests who prefer this channel.
Custom DomainHost the chat widget on your own custom domain instead of the default RecepAI domain.
Remove “Powered By RecepAI”Remove the RecepAI branding from the chat widget for a fully white-labeled experience.
Not sure which skills you need? Start with the basics — your plan already includes chat and voice. Add skills as your guests’ needs grow. WhatsApp and Telegram are great first additions if your guests prefer messaging apps.

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How Purchasing Works

1

Choose a package or skill

Browse the available options and click “Buy Now” on the one you want.
2

Complete payment

You’ll be redirected to a secure checkout page to enter your payment details.
3

Credits activate immediately

After successful payment, you’re returned to the Billing page with a confirmation message. Credits and skills are active right away — no waiting.

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Credit Expiry

Credits are valid for 6 months after purchase. They are used after your monthly plan credits are consumed. If your plan includes enough credits for the month, your purchased add-ons remain untouched until needed.
To monitor your credit balance, click “Check Credits” at the top of this page or visit the Analytics → Usage tab.